Need to request support? You can do so by phone or by filling out a request HERE

Due to a change in ownership of the parent company and their direction being B2B (Business to Business), we have closed the drop in repair centre.
Business customers can still drop off equipment to us by prior appointment.

If your a keyworker then we’ve taken the ethical decision as per our now old video, to support key-workers as a priority regardless of whether they’re existing customers or not. The best way to request help is via our form on the home page.

Where possible we are fixing issues remotely (requires working internet)
Non Business users – Please note the drop in repair centre is now permanently closed!
We can only look at domestic machines onsite at our hourly rate or remotely, and in some circumstances where it becomes impractical to complete repairs onsite we may then bring your computer back to the workbench.

We have various means to connect to PC’s and Macs remotely so long as you have an internet connection, so this is the best and fastest option for us to offer support. Just log a ticket following the link on our home page.

We will do site visits following the Government’s strict Guidelines (Kept under constant review so information below may be outdated).

All engineers will exercise the following:-

Good hand hygiene – utilising hand washing if made available upon entry and prior to leaving OR the use of hand sanitiser which we ourselves carry with us.
The use of PPE such as face coverings where social distancing isn’t possible (the engineer may also express for you to to wear a face covering if necessary)
We will take care to have minimal contact with surfaces whilst in your premise, and will endeavour to sanitise those areas where possible upon leaving, or if not possible advise you yourselves to do so after we leave.
We will log our interactions/contacts including such PII (personal identifiable information) as Name, Place of contact, Date, and contact number to help aid with track and trace if required in the future (We do use the NHS Track and Trace App, but still manually log and track employees movements to be thorough).

We will not visit anyone who is having to self isolate due to potential contact with Covid!

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Our Main Services

Computer Repairs

We fix all types of computers, laptops and Apple macs, as well as servers and other PC peripherals. We offer a flat rate labour charge in-store on our dedicated repair bench or an hourly fee for call outs to Homes or Business.

Computer Sales

We sell new computers from all major brands such as Acer, Dell, HP, as well as offering a range of refurbished kit in excellent condition with the benefit of a warranty

Data Recovery

Are you looking to recover data from the device you’re viewing his web page on? If so STOP now, take our number and power off your device to maximise your chances for data recovery! The longer you use your device the less chance you have to get back your files.

Website Creation

Whether your a hobbyist wanting to share your passion with the world, or a Business looking to make your presence known on the web, Mend My Computer has the right solution to fit your needs.

Web Hosting

WebHosting is where your website files sit on the World Wide Web, We offer clustered server hosting with support from local experts.

Remote Support

Using one of several specialist tools we can connect directly to your PC or Mac to help solve issues, either where time is of the essence or you simply can’t get to us. Wherever you are so long as you have a working internet connection.

VoIP – Voice over Internet Protocol

We can provide competitive VoIP systems to help improve your existing services, whilst generally reducing your outgoings so VoIP is a win win situation for almost all businesses.

Network Installation

We can install Routers, Switches and Wireless Access Points, as well as RJ45 Cabling in your Home or Business, including installation of Server Racks, Patch Panels etc…

Training Videos

We can make custom videos either for reference or training on any related IT subject. We commonly supply our web customers with How-To videos enabling them to edit and maintain their own sites without incurring additional costs

We can help

We aim to get your PC or Mac up and running in no time

Mend My Computer Kidderminster is a local company established in 2004 that pride ourself on our level of customer service. We really do love what we do, and we do so professionally and efficiently. Whether you are a home user in need of a computer repair, or a national business with server issues; we can help take care of your IT problems. Trusted locally for over 10 years having always been based in the Kidderminster area we service many local businesses from start-ups to SME’s and service hundreds of home users.