Automated Meter Reading Collection

At Digital Copier Systems we use a combination of CS Remote Care  & PIPS to provide state-of-the-art machine-to-machine communication (M2M) between our copiers in the field and our head office. Offering outstanding levels of device monitoring, the installed multifunctional devices use bidirectional communication channels to pro actively make contact with our PIPS portal and our central management system, which in turn can pull latest status information from connected devices.The remote connection relays all relevant system data in real time, advising the Konica Minolta service early on of routine maintenance or any other required intervention, for instance to rectify a technical problem.

How the process works with our Konica Minolta machines (below) In depth guide on CS Remote available here

CSRemote

Monitoring

  • Secure connection
  • Bidirectional communication
  • Comprehensive monitoring

Centralisation

  • Efficient information transfer
  • No installation

Automated services

  • Direct counter reading
  • Automated consumables ordering
  • No need for manual service calls

Device settings

  • Service menus
  • Remote firmware update