Author archives: mmc

  • As you are all aware Windows 10 has arrived, and many people are upgrading to this newer operating system. However as with anything in the computer industry there are always a few issues which may arise, We have had a few customers who have been unable to send email after upgrading to windows 10 recieving this error message: Error message: ‘Mr Jones – Sending’ reported error (0x800CCC13): ‘Cannot connect to the network. Verify your network connection or modem’ This issue may arise with any version of Outlook, good news is the issue is relatively easy to solve! Here is a step by step guide on how to resolve the issue yourself: Right click on the Start button of Windows and choose: Command Prompt (Admin) Once on the prompt type: sfc /scannow (Remember to put th[...]

  • New look for Systems House Fresh lick of paint at 42 Broad Street Well we're still not 100% settled in and clear of boxes at our new premises in Broad Street, Kidderminster, but the building has had a nice face lift to the exterior. Just waiting on our fresh new doors to complete the look. It's always sad to say goodbye to a place of business, and we enjoyed every moment of our 10 years at the Ashlane centre  on Worcester road, but due to the council placing a CPO to make way for the new relief road development, we had to leave. Many of you, our loyal customers, have already visited us at our new premises, and it's been very much business as normal. We'll have to search out some pictures from the early days for a little bit of nostalgia.

  • Who we are after?  An IT Support Engineer with prior On Site/Telephone and Remote Support experience Excellent communication skills Ability to work on your own and manage your own workload in a busy and growing team environment Will require own transportation to begin Main Duties  Deliver excellent customer service Ensure issues are rectified in line with customer SLA's Diagnose and resolve faults with Desktops/laptops Servers and Network Issues Where possible resolve customers issues over the phone or remote support Show various levels of IT users how to properly use and operate their Hardware/Software Experience in the following is beneficial but not essential as training will be given  Microsoft Server Administration from 2003 and beyond, MS Office Suite,[...]

  • When Virgin Media announced an extra £3 billion investment in broadband last week, there wasn't much cheering from those too far from a street cabinet or out in the countryside to benefit. While Virgin and BT argue over who should be responsible for wiring up the rest of the country with fibre optic connections, providing better broadband speeds and helping businesses, what can the technology actually do for your company? Fast and stable broadband offers many benefits. Cloud services, which are effectively unavailable to those on slow or unreliable connections and taken for granted by everyone else, are one such benefit. Cloud storage lets companies keep and share documents, work on them in a web browser and interact with other users around the world. Cloud services like office suites o[...]

  • Laptops come in all shapes, sizes, colours and configurations, and while it's nice to be spoilt for choice now and again, when the time comes to put down your hard-earned cash and pick out a new laptop, it's all too easy to feel overwhelmed by the sheer volume of devices on offer. The following guide has been designed to help give you a better idea of the varieties of laptops on the market, what they are capable of, and which is right for you. We won't go into specific brands, instead we'll be taking a look at some popular laptop types, dissecting their pros and cons. The budget laptop If you're fed up of firing up your PC every time you want to surf the web or fire off a quick email, a budget laptop might be the answer. While budget laptops may not have the power to run intensive pr[...]

  • Since Microsoft officially unveiled its upcoming Windows 10 operating system, lots of Windows PC users have been wondering if they can upgrade to the new operating system (likely to be released around October) on their existing machines, or if they will need a new computer. This used to be a major issue whenever there was a Windows upgrade, but the last couple of launches have seen very little increase in system demands by the operating system. In fact, as Windows 10 will be offered as a free upgrade to Windows 7 and Windows 8 users for the first year, it should be relatively straightforward for those users to upgrade their existing computers. In fact, you probably won't even need to backup your files, or format your hard drive, as the new OS should install neatly over your existing [...]

  • One of the most common things asked of our remote support specialists and tech-wizards onsite in our Stourport repair offices is how to speed up a slow computer. A lot of people think that once a computer starts struggling to maintain its clock speed, it's destined for the scrap heap. While this is true in some cases, even the most cutting edge technology can run into performance problems now and again. A lot of the time, diagnosing these problems is pretty simple, so if your PC is running slowly, try one of these simple fixes. Have you tried turning it off and on again? If your computer hasn't been rebooted in a long time, make sure to power it off and on again before attempting any of the following fixes. It may sound obvious, but there's a reason this infamous IT saying is so popu[...]

  • During the early days of the internet, desktop users weren't exactly spoilt for choice when it came to web browsers. In fact, calling it a choice is exaggerating; when our Kidderminster based computer repair service first opened its doors, there was one option and one option only: Netscape. You either liked it or lumped it! Since the advent of broadband, however, things have changed considerably. Now, we have access to a laundry list of different web browsers, all crammed with exciting features and tech, which are updated around the clock. When confronted with so many different options, it's easy to feel overwhelmed. Luckily, we're here to offer you some expert advice. The following blog post looks at some of the best browsers on the market, comparing speed and functionality, before dec[...]

  • Whether you own a laptop or desktop computer, 2015 promises to be an exciting year for technology enthusiasts and gadget geeks alike. The year ahead is packed with exciting innovations, from consumer-level VR headsets, which bridge the gap between the real and virtual world, to Apple's bid for wearable-tech domination with the Apple Watch. For the moment, however, everyone's attention is on the soon-to-be-released Windows 10 operating system from US software giant Microsoft. The company has promised its latest operating system will be its best ever, and from what we've seen so far, that claim might not be too wide of the mark. To help prepare you for what to expect when Windows 10 drops later this year, we've rounded up some of our favourite new features. A promising Start Upon it[...]

  • Computers used to be a luxury, nowadays, however, they're an important strand in the fabric of our everyday lives; we use them at home, in business and for recreation. Basically, many of us would be lost without our humble desktop PC. Sadly, computers have a very finite lifespan, technology is always moving forward, and while your old computer is unlikely to go up in a puff of smoke, it is in very real danger of becoming obsolete after a few years. The older your computer becomes, the more likely it is to give up the virtual ghost. Of course, scrapping your computer every few years and buying a brand new one will soon take its toll on your finances. Instead, you can avoid breaking the bank by upgrading your rig, swapping in new components as and when you need them. The question is, what n[...]

  • If you run a business in Kidderminster then you may already be seeing the benefits of mobile or remote working. Your employees no longer need to be sitting at their desk to do their work, and can work on their way to meetings and on public transport as they travel around the region. Remote workers can also work from home, either part-time or full-time, to free up space in the office. Whether you're already working on the go, or are considering it as an option, here are four ways to make things easier: Get mobile broadband dongles Many places now offer free or paid WiFi, but it's not the case everywhere. A mobile broadband dongle enables access from almost anywhere, on a contract of PAYG basis. You don't need to rely on public WiFi, and can even use a broadband dongle as a backup at home [...]

  • Historically, Microsoft have charged hardware manufacturers for including its Windows operating system on new hardware. In the past, whilst consumers might have complained about this "Microsoft Tax", the dominance of Windows as the world's operating system meant that there was little market for machines that didn't run some version of Windows. Today, computer users have a much wider choice when it comes to buying a new computer. The resurgence of the Apple Mac platform, constant improvements in the free Linux operating system, and the dominance of Android in the mobile and tablet markets have all contributed to Microsoft losing market share, especially in the market for small and lower powered devices, which has been exploding over the last few years. With more and more of our computing t[...]